Frequently Asked Questions

Most ITP trips require a deposit (usually fully refundable until 90 days before departure) and a final payment two months before departure. Weekend trips require payment when you book. Some trips have a special deposit/payment policy, which is noted on the trip itinerary. You can make payments online or by giving us a call at 1 (865) 724-5118.

All prices quoted are in US dollars and subject to change. Payments must be made in US dollars. We accept Visa®, Mastercard®, American Express® for trip payment.

A valid passport is required for all US citizens traveling to other countries. Many of our trips take place in countries that also require US citizens to carry a travel visa. If your trip requires a visa, information will be included in your pre-departure materials. Learn more about visa requirements.

NOTE: All passports must be valid 6 month beyond date of return.

If you decide to cancel your trip, the following fees apply and are due to ITP Adventures at the time (prior to departure) we receive written notice of your cancellation.

Some trips have specific cancellation fees, which are noted on the trip itinerary. Please see specific trip itineraries for details.

To protect your investment, we recommend that you purchase trip cancellation insurance.

If you decide to transfer to another trip, the following fees apply and are due to ITP at the time (prior to departure) we receive your request to transfer.

Some trips have specific transfer fees, which are noted on the trip itinerary. Please see specific trip itineraries for details.

To protect your investment, we recommend that you purchase trip cancellation insurance.

Sometimes life happens, and you need to cancel your trip or return home early. cannot issue ITP refunds in many cases. Travel insurance helps protect against last-minute cancellation, trip interruption and to cover medical treatment or emergency medical evacuation during your trip. We strongly recommend you purchase travel insurance in advance of your trip.

ITP reserves the right to cancel all or a portion of a trip. In the event of such a cancellation, full or partial refunds, if any, will be at ITP sole discretion. ITP is not responsible for additional expenses incurred by you in preparing for the trip (including non-refundable air tickets, visa fees, gear or medical expenses, etc.).

Each trip requires a minimum number of participants. If we sign up enough participants to run a trip, the trip is confirmed, and we’ll alert travelers so they can purchase their airfare. Many of our departures confirm with as few as four trip participants.

In most cases, if a trip doesn’t have enough participants, you may either transfer to another departure date or trip, be refunded your deposit or you might be able to pay a supplemental fee to run the trip with fewer participants.

ITP doesn’t give any refunds for unused hotel rooms, meals, sightseeing trips or trek arrangements. Trip price is quoted as a package; credits are not given for services not used.

Our prices are land costs only; airfare is additional.
Can you help me book my airline tickets?
If you’re looking for the best price, we suggest contacting your preferred airlines directly or searching online for airline tickets.

Keep in mind that different travelers will have different goals, perspectives, experiences and abilities. With that in mind, we ask that the group respect each individual’s conditions and needs throughout the trip. We want everyone to enjoy themselves to the fullest. Often, trip participants become lifelong friends.

ITP reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health or mental condition impede the operation of the trip.

Medical Considerations: If you have any medical or psychological conditions, it’s very important that you let us know well before departure so that we can work with you as much as possible. Trip leaders have the right to disqualify anyone at any time during the trip if they feel the trip member is incapable of continuing and/or if a trip member’s continued participation jeopardizes the group’s or the individual’s own safety. Under these circumstances, refunds are not given.

OUR LEGAL LIMITATIONS-PLEASE READ CAREFULLY

ITP may contract with independent contractors to provide transportation, guide services and/or all other related travel services. We assume no responsibility, however caused, for injury, loss or damage to person or property in connection with any service provided by an independent contractor or resulting directly from the following: – acts of God – detention – annoyance – terrorism – thefts – pilferage – force majeure – civil disturbances – government restrictions or regulations – strikes – delays and expenses arising from quarantine – failure of any means of conveyance to arrive or depart as scheduled – discrepancies or change in transit or hotel services over which we have no control.

We reserve the right to make reasonable changes in the itinerary where deemed necessary or advisable for the comfort and well-being of trip members.

By advancing payment to ITP, the payee thereby agrees to be bound by the above terms and conditions.

No. We won’t publish reviews that contain offensive/inappropriate material, have personally identifiable information, contain specific pricing or vendor references, are irrelevant to the trip or are not written in English.

A third-party moderator reads all reviews for appropriateness, so please allow at least five business days in most cases for your review to be approved and published.

Please provide honest feedback about the trip based on your personal experiences. If you plan on mentioning fellow trip members, guides or ITP staff, please give only their first names.